Learn to Manage Multiple HR Roles and Responsibilities in New CUNA Council White Paper

CUNA Councils
March 2, 2009 | COMMENTS

Human resource professionals can learn tips and tactics for managing multiple roles and responsibilities in their credit unions in the first of two new CUNA Councils white papers (research papers).

Many human resources managers are asked to assume multiple responsibilities within their credit unions, including training, compliance, payroll, and accounting, among others. “Managing for Meaning: Wearing Multiple Credit Union Hats” by the CUNA HR/TD Council offers tips and tactics for managing time, balancing shifting priorities, organizing information, and communicating throughout the process. The importance of taking a thoughtful approach to managing multiple roles is emphasized, including attending to the needs of employees working in different roles and departments. Tools and tactics that enhance workplace effectiveness are offered, along with options for tapping outside resources and advice.

According to the white paper, successfully wearing the multiple hats that are part of bearing multiple responsibilities will always require weighing today’s to-do list against long-term goals. By setting clear priorities, communicating with co-workers, tracking progress, and making use of effective tools, credit union professionals can find the time to do the work that matters most.

The second new white paper examines the innovative loan products along with the sales and service approaches of the winners of the ninth annual Excellence in Lending Awards, presented by the CUNA Lending Council and CUNA Mutual Group. “Ahead of the Curve: 2008 Excellence in Lending Award Winners Ready to Help Members Through Tough Times” details the lending programs of US Community CU in Nashville, Tenn.; SAFE FCU in Sumter, S.C.; First Alliance CU in Rochester, Minn.; UW CU in Madison, Wis.; and ASI FCU in Harahan, La.

The lending practices of these five credit unions have produced significant gains through the economic downturn and housing market crisis. The paper shares their stories along with their strategies for posting a strong performance while widening market share.

CUNA Council members are entitled to complimentary copies of these white papers; non-members may purchase the white papers for a price of $50 per copy.

The papers are available online in the white paper section of each council site - select the “HR/TD” tab for the multiple hats paper or the “Lending” tab for the lending awards paper.