CUNA Operations, Sales & Service (OpSS) Council - A National Organization for Credit Union Operations, Sales & Service Professionals

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In the News

Is Your CU Seizing the Day?

January 25, 2012 |

The Durbin Amendment has given financial institutions with under $10 billion in assets a remarkable opportunity to grow, according to a recent column in BAI Banking Strategies. Its’ all part of the scenario that, for credit unions, plays out around Bank T more>

Role Playing Reaps Positive Results

January 23, 2012 |

You say the word “role-play” and the staff cringes. Sounds familiar? Role-playing often falls into disfavor with employees because the trainer doesn’t ensure that “realism rules.” more>

Predictive Modeling and Workers Comp

January 17, 2012 |

One-fifth of workers compensation claims account for about four-fifths of total claim costs. If a company could only identify these problem claims in advance, it could greatly reduce its workers comp expenses. more>

Debit Rewards Programs

January 9, 2012 |

Rewards programs have ebbed and flowed in their vitality and promise. more>

Improved Branch Efficiencies Increase Relationships

January 4, 2012 |

Highly efficient branches using teller capture are saving the front-line team 80% of their daily keystrokes and significantly shortening end-of-day activities. more>

Upcoming Events

As a reminder, don't forget to budget now for this upcoming conference!

CUNA Operations, Sales & Service
Council Conference

October 14-17, 2012
Member Conference Fee $845

Las Vegas, NV

Did you know?
CUNA Council members instantly save $100 on all CPD Schools, eSchools and $50 on all Webinars

In the Spotlight

Check out the latest
In the Spotlight: Jim Johnson
Periodically the CUNA OpSS Council will be highlighting one of its members. They will be sharing with us their best practices, biggest challenges, and some tidbits about themselves. (view the archive)