CUNA Operations, Sales & Service (OpSS) Council - A National Organization for Credit Union Operations, Sales & Service Professionals

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In the News

Motivate Your Staff to Make Their Goals

May 14, 2012 |

What do you do as a manager to stay focused and motivated and encourage and motivate your staff to make their goals without sounding like a broken record? more>

My Phishing Story

May 8, 2012 |

How much should banking institutions rely on customer and member education as part of their efforts to thwart online fraud? It's the subject of ongoing debate. more>

MAP Releases Branch Best Practices Guide for Debit Card Programs

April 30, 2012 |

Research shows that the Visa debit card is one of the most popular of all credit union products. Understanding how best to offer a debit card in the branch is a great opportunity to increase member activation and usage of their cards. more>

Internal Fraud Risks Rise

April 25, 2012 |

Vigilance and internal controls are the keys to thwarting internal fraud. And heightened vigilance is the watchword in a down economy, according to The RMA Journal, published by the Risk Management Association (RMA). more>

Don’t Get Caught Being Incongruent

April 23, 2012 |

Few things are more uncomfortable than finding yourself in a position where it has become clear that you are not walking your talk. more>

Upcoming Events

As a reminder, don't forget to budget now for this upcoming conference!

CUNA Operations, Sales & Service
Council Conference

October 14-17, 2012
Member Conference Fee $845

Las Vegas, NV

Did you know?
CUNA Council members instantly save $100 on all CPD Schools, eSchools and $50 on all Webinars

In the Spotlight

Check out the latest
In the Spotlight: Jim Johnson
Periodically the CUNA OpSS Council will be highlighting one of its members. They will be sharing with us their best practices, biggest challenges, and some tidbits about themselves. (view the archive)